Privacy Policy

At Team11, we are committed to promoting responsible gaming practices and ensuring a safe and enjoyable experience for all our users. Our Responsible Gaming Policy outlines our commitment to protecting users and providing support for responsible gaming behaviors.

 

Legal Age and Eligibility:

Users must be of legal age (18 years or older) or the legal age of majority in their jurisdiction to participate in fantasy sports contests on Team11. We verify age during registration to prevent underage participation.
 

Self-Exclusion Options:

We provide users with self-exclusion tools that allow them to take a break from our platform for a specified period. Users can choose to self-exclude by contacting our customer support team.
 

Deposit Limits:

Users have the option to set deposit limits on their accounts to manage their spending and prevent excessive deposits. Changes to deposit limits require a cooling-off period for implementation.
 

Account Controls:

Users can manage their account settings, including notification preferences, profile information, and security settings, to ensure a secure and personalized gaming experience.
 

Education and Awareness:

We provide educational resources and information about responsible gaming practices, including tips for managing gameplay, recognizing signs of problem gambling, and seeking support.
 

Problem Gambling Support:

We offer support services and resources for users who may be experiencing issues related to problem gambling. Users can access information on helplines, counselling services, and self-assessment tools.
 

Fair Play and Integrity:

We uphold fair play standards and integrity in all our contests, ensuring that users compete on a level playing field based on skill and sports knowledge.
 

Privacy and Confidentiality:

We respect user privacy and confidentiality regarding gaming behaviors and sensitive information related to responsible gaming support. Information shared with our support team is kept confidential.
 

Compliance and Regulation:

We comply with all applicable laws and regulations related to responsible gaming, including anti-money laundering (AML) and know your customer (KYC) requirements.
 

Continuous Monitoring and Improvement:

We continuously monitor user activities and feedback to improve our responsible gaming policies and practices. We collaborate with industry experts and organizations to stay updated on best practices.
By using Team11, users agree to abide by our Responsible Gaming Policy and understand their responsibilities in promoting a safe and responsible gaming environment. We encourage open communication, feedback, and collaboration to support responsible gaming initiatives.